Get Help
Whether it’s support for filing a claim,
starting a complaint, or providing additional information,
we’re here to help
File Your Appeal
Understand What Kind of Plan You Have
- Parity Appeal FAQs [Click Here]
- TN Health Plan Contacts [download PDF here]
Organize Your Materials
- Sample PATIENT request for documents [download PDF here] [download Word doc]
- Sample PROVIDER request for documents [download PDF here] [download Word doc]
Talk to Your Provider
- Provider Parity FAQ [download PDF here]
- Provider Tracker [download XL spreadsheet]
Appeal to Your Health Plan
- Parity Resource Guide [download PDF here] (w/ sample appeal letter templates in appendix)
File Your Appeal
Understand What Kind of Plan You Have
- Parity Appeal FAQs [Click Here]
- TN Health Plan Contacts [download PDF here]
Organize Your Materials
- Sample PATIENT request for documents [download PDF here] [download Word doc]
- Sample PROVIDER request for documents [download PDF here] [download Word doc]
Talk to Your Provider
- Provider Parity FAQ [download PDF here]
- Provider Tracker [download XL spreadsheet]
Appeal to Your Health Plan
- Parity Resource Guide [download PDF here] (w/ sample appeal letter templates in appendix)
Share your story
Today, too many people in Tennessee still cannot get the treatment they need because their insurer still uses discriminatory rules. Better enforcement of the Parity Act can help you and others get the services that insurers are required to cover. Beyond starting a complaint, by sharing your experience you can help strengthen parity enforcement and improved access to treatment for all Tennesseans.
Please share your experience with insurance delay or denials using the text boxes below. We have identified a few questions to guide your response, but you should feel welcome to share whatever you think is important. Your experience will help to inform our advocacy work, and we thank you for taking the time to share it!
Who were you seeking treatment for (yourself, son, daughter, spouse, other family member, or friend) and was that person a minor or an adult at the time?